Does Your Website Need a Chatbot?
Short answer
A chatbot helps when visitors ask the same few questions or arrive outside working hours. Keep it simple: a few clear questions, a suggested next step, and a hand-off to WhatsApp or a person.
Why It Happens
- Same questions daily. Prices, timings and how to start come up again and again.
- Leads at night. Many people browse after work, when nobody replies.
- Long forms. A short conversation feels easier than a long form.
What to Do
Write down your ten most common questions. Build a chatbot that answers them, asks a few questions back, and passes the lead to your dashboard and WhatsApp.
Checklist
- List your ten most common questions.
- Keep it to five or six questions.
- Suggest a clear next step.
- Send every lead to your dashboard.
- Offer WhatsApp for people who prefer a person.
Want this done for your business?
I build, fix and market sites like this, from ₹10,000. E-commerce website development